Inspiring Search · United Kingdom · full-time · [object Object]
Fleet Street / City of London (Office-Based) Salary: Up to £25,000 per annum Our client is a London-based IT services and cybersecurity consultancy, delivering tailored solutions across managed IT support, cloud services, and advanced cybersecurity. They help businesses stay secure, compliant, and operational through proactive monitoring and expert support. Working with clients across sectors such as finance, healthcare, and professional services, they act as a trusted IT partner, combining technical expertise with a customer-first approach. The Role We are looking for a motivated and enthusiastic Junior IT Analyst to join our growing team. This is an excellent opportunity for someone starting their career in IT who is passionate about technology and cyber security. You will be the first point of contact for client support, helping to resolve IT issues while developing hands-on experience across infrastructure, cloud, and security environments. How You’ll Spend Your Day Supporting client users via phone, email, and ticketing systemsDiagnosing and resolving 1st line IT issues (hardware, software, networking)Logging, prioritising, and updating tickets in the helpdesk systemEscalating